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If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA enquiry line will be opening slightly later on Thursday 29 October 2026 at 10:30am AEDT. For assistance, please Contact Us.
TRA has made our program guidelines easier to access. Check out our new HTML versions of the guidelines - News Article
We aim to provide documents in an accessible format. If you're having problems accessing a document, please contact us for help.