If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article

The TRA enquiry line will be closed from 2:00pm AEDT, Thursday 8th October 2026 and resume operations at 10:00am AEDT, Friday 9th October 2026. For assistance, please Contact Us.

TRA has made our program guidelines easier to access. Check out or new HTML versions of the guidelines - News Article

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