If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article

Online Portal Pay Evidence document upload issue

We are aware of an issue that is preventing some applicants from uploading their pay evidence documents on the Upload Documents page of the Online Portal.

Our team is actively working on a fix to resolve this problem. In the meantime, if you experience this issue, please upload your pay evidence using the Additional Evidence (Optional) section.

TRA will advise when the issue has been resolved.