If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article

The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.

The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.

Privacy Notice updated - Learn how we collect and manage personal information here - Link

How we assess your qualifications

When assessing and verifying your qualifications, we will consider their quality, level and relevance.

Quality: We will use various sources to verify that your training is nationally recognised, accredited and regulated by the appropriate governing body in the country of issue.

Level: Australian qualifications are awarded at different levels on the Australian Qualifications Framework (AQF). We will need to determine how your qualification compares to the relevant AQF qualification and level for your Nominated Occupation.

Relevance: We will compare your qualifications to make sure they relate to your Nominated Occupation.


Providing a document or other evidence does not guarantee that your qualification will be recognised. If we cannot verify that your qualification(s) meet all the requirements, we may contact you to provide further evidence or additional verification from your training institute or the authority that issued your qualification.