If you need help, you can call our Enquiry Line:
Phone (outside Australia): +61 2 6240 8778
Phone (in Australia): 1300 360 992
Our Enquiry Line is available Monday to Friday, 10 am to 4 pm Australian Eastern Standard Time.
If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.
The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.
Privacy Notice updated - Learn how we collect and manage personal information here - Link