Most applications are processed within 120 days, but this timeframe may vary. If there are any changes to processing times, we’ll post an update on the TRA website. Please allow enough time for us to complete the assessment.
If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA enquiry line will be closed from 2:00pm AEDT, Thursday 8th October 2026 and resume operations at 10:00am AEDT, Friday 9th October 2026. For assistance, please Contact Us.
TRA has made our program guidelines easier to access. Check out or new HTML versions of the guidelines - News Article