Most applications are processed within 120 days, but this timeframe may vary. If there are any changes to processing times, we’ll post an update on the TRA website. Please allow enough time for us to complete the assessment.
If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.
The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.
Privacy Notice updated - Learn how we collect and manage personal information here - Link