2.5 Review

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If you disagree with an assessment outcome (including a reassessment outcome made under clause 3.6 below), you may lodge an application (including additional evidence) for an assessment review with the RTO that conducted your skills assessment within 7 (seven) business days of receiving the outcome letter. To start the review process, you must first pay the review fee to TRA via the TRA Online Portal using your existing username and password.

2.5.1  Review Fee Refunds

An applicant is eligible for a refund of the review fee when an assessment outcome is overturned based solely on the evidence provided in the original application.  

An applicant is not eligible for a refund of the review fee where the assessment outcome is overturned based on any additional evidence provided.