TRA is responsible for:
- considering the RTO recommendation and making the final decision on an applicant’s skills assessment outcome
- ensuring the objectives of the Program are met
- providing up-to-date information about Program processes and procedures
- contract management and monitoring of RTOs
- responding to enquiries about the Program
- developing TRA operational program policy and advice
- accepting Program payments
- developing and maintaining an appropriate IT system to support the Program
- liaising with Home Affairs and relevant stakeholders about the Program
- responding to complaints that cannot otherwise be dealt with by the RTOs
- managing Program evaluations
- undertaking compliance and investigative measures as required.