A migration agent or representative can be appointed to act on behalf of an applicant for the PSA. If a migration agent or representative is engaged to assist the applicant, the agent or representative details must be provided when the relevant PSA application is submitted online. TRA will not correspond with, or speak with, another person about an assessment without the applicant’s written approval.
Agents assisting an applicant with their PSA application must ensure the applicant’s personal contact details are provided to enable the application to progress. Failure to provide these details will delay progress in the assessment.
An Agent Nomination Form must be completed and uploaded in the TRA Online Portal each time a new migration agent or representative is appointed. Information provided on the form will replace any previous migration agent or representative details held on an applicant’s TRA file. The Department of Home Affairs provides advice about the use of migration agents in Australia.