TRA is responsible for:
- ensuring the objectives of the MSA program are met
- providing up-to-date information about program processes and procedures
- responding to enquiries about the program
- developing policy and providing program advice
- developing and maintaining an appropriate IT system to support the program
- liaising with the Department of Home Affairs and relevant stakeholders about the program
- accepting program payments from applicants
- managing evaluations of the program
- undertaking compliance and investigative measures as required.